Contact us

Need help with an online order? Our customer service is here to say Aloha!

Phone: 855.881.0243
Monday-Friday 7am - 3:30pm HST
Email: estore@kahala.com
Mail (office use only):
Kahala Sportswear
1891 N. King Street
Honolulu, HI 96819-3452

Kahala Sportswear Online (online returns):
Attn: Returns Department
1851 N. King Street
Honolulu, HI 96819-3452

To become a Kahala retailer and for all other inquiries: estore@kahala.com


General FAQ's

I can’t find the item I want online. Is there any way to get it?

We’d love to help you find it. Please fill out the contact us form with the item you are looking for and we will try and locate it in one of our retail stores.

Can I cancel or edit my order once it’s been placed?

We have streamlined our process to expedite your order which unfortunately means you cannot cancel or make edits to your order once it has been placed. If you have any questions or need assistance with your order after it has been processed, please fill out the contact us form with your inquiry.

How do I find my size?

Size charts are available in both US and international sizes. Click here to view our size charts.